SEVUFE INC (hereinafter referred to as “we” or “the Company”) values ​​your personal privacy and is committed to protecting the personal information you provide when visiting our website, browsing women’s clothing products, placing orders, and using related services. This Privacy Policy explains how we collect, use, store, protect, and share your personal information, as well as how you can manage your privacy choices.

Company: SEVUFE INC
Address: 118 Park Ave Apt 106, Rutherford, NJ 07070
Email:
carolyn@sevufe.shop
support@sevufe.shop
Phone: (551) 722-1163

1. Information We Collect

We may collect the following categories of information when you visit our website, place an order for women’s clothing, or contact customer service:

1.1 Personal Identity and Contact Information

Includes your name, email address, contact phone number, billing address, and shipping address, etc., to process orders and communicate with you.

1.2 Order and Transaction Information

Includes information such as the items purchased, order number, order amount, transaction time, order status, and records of returns and refunds.

1.3 Payment-Related Information

When you make a payment, payment service providers may process the payment information required to complete the transaction, such as bank card details, payment tokens, and transaction verification data. We do not collect or store full bank card details beyond what is necessary for actual business operations.

1.4 Device and Access Information

When you visit the website, we may automatically collect certain technical information, such as IP address, browser type, device information, access time, pages viewed, and website interaction records. This information helps with website operation, security maintenance, and service optimization.

1.5 Customer Communication Information

When you contact us via email, phone, or other customer service channels, we may retain the content of your inquiries, order-related information, and communication records in order to process your requests.

2. How We Use Personal Information

We may use your personal information for the following purposes:

Processing orders, confirming payments, and arranging product delivery. To send you order confirmations, shipping notifications, and necessary transaction information.
To process returns, refunds, order cancellations, and after-sales service requests.
To respond to your product inquiries, order-related issues, and other customer service requests.
To maintain the proper functioning of the website and improve product presentation and the shopping experience.
To detect, prevent, and investigate fraud, unauthorized transactions, and other security risks.
To comply with applicable laws and regulations and fulfill necessary legal obligations.
To send you promotional information, subject to appropriate authorization or as permitted by law.

We will not use personal information for purposes inconsistent with this policy unless we have obtained your consent or are permitted to do so by applicable law.

3. Payment Processing and Stripe

To process website order payments securely and conveniently, we may use Stripe as a third-party payment processing service provider.

When you select a payment method during checkout, Stripe may process necessary payment details, transaction information, and risk verification data in accordance with its Terms of Service and Privacy Policy to complete the payment, verify the transaction, and prevent fraud.

As an independent payment service provider, Stripe may process relevant information in accordance with applicable laws and its own privacy policy.

You generally do not need to create or log into a Stripe account to use the payment methods available on our checkout page, although this depends on the specific payment method selected and its verification requirements.

4. Cookies and Similar Technologies

We may use cookies, pixel tags, and similar technologies to support basic website functions, remember your preferences, analyze website usage, and maintain transaction security.

Cookies may fall into the following categories:

Necessary Cookies: Used for basic functions such as the shopping cart, checkout process, session management, and website security.
Functional Cookies: Used to remember certain settings and preferences.
Analytics Cookies: Used to understand website usage and improve website performance.
Third-Party Cookies: May be set by payment service providers or other integrated services to support the functions, security verification, or related services they provide.

For non-essential cookies that require prior consent by law, we will enable them only after obtaining your consent. You can manage your preferences via the “Accept” option in the website’s cookie banner, or delete/restrict cookies through your browser settings.

Please note that disabling certain cookies may affect the shopping cart, checkout process, or other website functionalities.

5. Sharing and Disclosure of Personal Information

To conduct our daily business operations, we may share personal information with the following categories of third parties to the extent necessary:

5.1 Payment Service Providers

Such as Stripe, used for processing payments, verifying transactions, and preventing fraud.

5.2 Logistics and Delivery Service Providers

Used for handling order fulfillment, shipment tracking, package delivery, and necessary delivery-related communications.

5.3 Website Hosting and Technical Service Providers

Used for providing website hosting, maintenance, security protection, troubleshooting, and technical support.

5.4 Analytics and Business Service Providers

Used for website analytics, service optimization, or other necessary business operations, subject to legal permissions and compliance with applicable consent requirements.

5.5 Legal and Regulatory Authorities

We may disclose relevant information when required by law, valid legal process, or when necessary to protect the legitimate rights and interests of ourselves, our customers, and others.

We do not sell your personal information to third parties simply because you use this website. For activities involving the sale or sharing of personal information or targeted advertising, we will comply with disclosure, opt-out, and other requirements stipulated by applicable laws.

6. Retention Period for Personal Information

We retain personal information only for the period reasonably necessary to achieve the purposes described in this policy, determining the specific retention period by considering business needs, dispute resolution, security maintenance, and legal/regulatory requirements.

For records related to orders, transactions, refunds, and finances, we may retain data for up to seven years after order completion, though the actual duration will be determined based on applicable legal requirements and the specific type of record.

For personal information that is no longer needed, we will take measures to delete, anonymize, or otherwise appropriately handle the data in accordance with applicable laws.

7. Information Security

We implement reasonable technical and administrative measures to protect personal information against unauthorized access, disclosure, alteration, loss, or misuse.

Such measures may include access control, security monitoring, data transmission protection, and reliance on payment security mechanisms provided by third-party payment service providers. While we make reasonable efforts to protect personal information, no method of internet transmission or electronic storage is absolutely secure. We cannot guarantee that any information transmission or storage system is entirely free of risk in all circumstances.

8. Your Privacy Rights

Depending on the laws applicable in your region, you may have one or more of the following rights:

To request access to the personal information we hold about you.
To request the correction of inaccurate or incomplete personal information.
To request the deletion of personal information, subject to legal conditions.
To request a copy of specific personal information.
To object to or request restrictions on certain personal information processing activities.
To withdraw previously given consent, without affecting the lawfulness of processing based on consent before its withdrawal.
To opt out of the sale, sharing, or targeted advertising activities involving personal information, as defined by applicable law.
To appeal the outcome of a privacy request, subject to the conditions set forth in applicable law.

To submit a privacy request, please email carolyn@sevufe.shop and include “Privacy Request” in the subject line. To protect the security of your information, we may need to verify your identity or request authorization.

We will process such requests in accordance with the timeframes and procedures prescribed by applicable law.

9. Privacy Rights for California Residents

If the California Consumer Privacy Act (CCPA, as amended, including the CPRA) applies to our business and related personal information processing activities, California residents may have the following rights:

To know the categories of personal information we collect, use, disclose, or sell.
To request access to specific personal information.
To request the deletion or correction of eligible personal information.
To opt out of the sale of personal information or the sharing of personal information for cross-context behavioral advertising.
To limit the use and disclosure of certain sensitive personal information, subject to conditions under applicable law.
To be free from discriminatory treatment prohibited by law for exercising applicable privacy rights.

We will not subject you to discriminatory treatment prohibited by law for exercising your privacy rights as permitted by law. If we engage in the sale or sharing of personal information as defined by applicable law, we will provide an opt-out mechanism as required by law—such as a “Do Not Sell or Share My Personal Information” link on our website.

10. Children’s Privacy

This website is intended for general consumers and does not target children under the age of 13. We do not knowingly collect personal information from children under the age of 13.

If you believe that a child has provided us with personal information without appropriate authorization from a parent or guardian, please contact us at carolyn@sevufe.shop. Upon verification, we will take appropriate measures in accordance with applicable law.

11. Third-Party Websites and Services

This website may contain links to third-party websites or services, such as those of payment service providers. Third-party services may have their own privacy policies, cookie rules, and information handling practices.

We recommend that you review the relevant privacy policies when visiting third-party websites or using their services. We will assume responsibility for information processing activities independently controlled by third parties only to the extent required by applicable law and our respective obligations.

12. International Data Transfers

If you access this website from outside the United States, your personal information may be transferred to and processed in other countries or regions for purposes such as website hosting, payment processing, customer service, or other necessary business activities.

Where required by applicable law, we will implement appropriate safeguards to ensure that cross-border transfers of personal information are supported by a valid legal basis and adequate protection mechanisms.

13. Updates to the Privacy Policy

We may update this Privacy Policy to reflect changes in our business operations, website functionality, or applicable laws.

Updated versions will be posted on this page, with the new effective date indicated where appropriate. We encourage you to review this page periodically to stay informed about how we protect and handle your personal information.

Thank you for trusting SEVUFE INC. We value your privacy and remain committed to protecting your shopping experience on this website.