Company: SEVUFE INC
Address: 118 Park Ave Apt 106, Rutherford, NJ 07070
Email:
carolyn@sevufe.shop
support@sevufe.shop
Phone: (551) 722-1163

1. Order Processing Time

After a customer successfully submits an order and completes payment, we typically require 1–3 business days to verify the order, prepare the items, pack the package, and arrange for shipment.

Order processing time does not include the time required for transit. Processing times may be extended due to weekends, US public holidays, the need to verify order information, or other special circumstances.

Once the order has shipped, if the logistics provider supports tracking, we will email the tracking information to the customer so they can monitor the package’s status.

2. US Delivery Time

SEVUFE INC is committed to providing convenient shipping services for women’s clothing to customers within the United States. Actual delivery times depend on the shipping origin, the delivery address, the selected shipping service, and the carrier’s schedule.

Shipping Method Estimated Transit Time
Standard Shipping 3–7 business days
Expedited Shipping (if available at checkout) 1–3 business days

The times listed above are estimates; actual transit times are subject to the order’s origin, destination, and carrier service. Deliveries to Alaska, Hawaii, Puerto Rico, and other remote or special delivery areas may take longer.

Estimated Total Delivery Time: Order processing time plus transit time. For standard shipping, this typically involves 1–3 business days for processing prior to shipment, plus 3–7 business days for transit after shipment.

The timeframes mentioned above are estimates and do not constitute a guaranteed delivery commitment for every order.

3. Shipping Carriers

Depending on the order destination, package weight, delivery service, and actual logistics arrangements, we may use the following U.S. shipping carriers:

USPS (United States Postal Service): Provides mail and package delivery services within the United States.
UPS (United Parcel Service): Provides ground transport and package delivery services with various delivery speeds.
FedEx: Provides services such as standard delivery and expedited shipping.

The specific carrier used depends on the logistics service actually employed for the order. We do not guarantee that every order will be delivered by a specific shipping company.

4. Shipping Fees

Applicable shipping fees will be displayed at checkout and determined based on the items ordered, the delivery address, package specifications, and the selected delivery service.

Customers can view the cost of items, applicable taxes, shipping fees, and the total amount due before making a payment. Any promotional shipping offers are subject to the terms and conditions published on the website.

5. Order Tracking

For orders that include tracking services, we will send the tracking number or relevant tracking information to the customer once the items have shipped and the logistics information becomes available.

Customers can check the status of their packages via the respective carrier’s official website:

USPS
UPS
FedEx

Logistics information may take some time to update. If there are no changes to the tracking information, please check again later.

6. Shipping Delays

While we make reasonable efforts to arrange order processing and shipment, unforeseen delays may still occur during the delivery process, such as:

Severe weather or natural disasters.
High volume or operational adjustments within the carrier’s transport network.
Increased order volume during holidays and promotional periods.
Incomplete or inaccurate delivery addresses.
Local delivery conditions, traffic, or other factors beyond our reasonable control.

If a package has not arrived significantly past the estimated delivery time, please contact us via email. We will assist in verifying the order and logistics status and, where appropriate, follow up with the carrier.

7. Delivery Address and Failed Delivery

Customers are responsible for providing a complete and accurate shipping address, postal code, and valid contact information at checkout.

Please contact us as soon as possible if you discover an error in the address. Once an order has entered the shipping process, we may be unable to modify the delivery address.

If a package cannot be delivered due to an incorrect address, absence of a recipient, refusal of delivery, or other shipping-related issues, we will assist in resolving the matter based on the carrier’s findings, the order status, and applicable laws. Customers will be informed of any additional shipping costs or arrangements for re-shipment based on the specific circumstances.

8. Lost or Damaged Packages

If you receive a package with visible damage, or if tracking information indicates delivery but you have not received the package, please contact us promptly with your order number and details of the situation.

In cases of loss during transit, delivery exceptions, or damage to goods during shipping, we will assist in arranging a resolution based on the carrier’s investigation results, applicable after-sales policies, and legal requirements.

If a shipping investigation is required, we may ask you to provide necessary information or photos to expedite the process.

9. Shipping Coverage

This shipping policy applies to orders within the United States. Deliverable areas are determined by the shipping addresses selectable and confirmable on the website’s checkout page.

Certain remote areas, special addresses, or locations with limited carrier service may not be eligible for all shipping methods. If delivery to your address is not possible, we will make every effort to contact you to discuss a feasible solution.

Thank you for choosing SEVUFE INC. We are committed to providing clear shipping information and reliable order support.